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A Career With Turf Star/Western

Turf Star/Western’s foundation is built on the same foundation in which Toro builds it’s products – Best In Class, Performance, Productivity and Customer Service. The result? A team with incredible talent, dedication and service!

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Career Path

Our combined success hinges upon strategic vision and dynamic teamwork, which also means that we place value on providing employees with the tools, environment and culture that will aid in your personal and professional development.
We believe in our employees, and investing in their future is critical to our success. Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential.
Individually, employees are given the opportunity to develop in each of these areas. Collectively, we’re a team of specialized professionals offering Best In Class solutions and we are very proud of our accomplishments!

Some of the Many Ways We Reward You

Turf Star/Western benefits are plenty, not just because it’s the right thing to do but because it helps us attract and retain the best people in the industry. With competitive pay and benefits packages, we pride ourselves on our team environment that offers many rewards.

Turf Star/Western is in a Professional Employer Partnership (PEO) with Automatic Data Processing, Inc. (also known as ADP and commonly known as one of the top business outsourcing providers in America).

As a result of this PEO with ADP and the ADP TotalSource platform, you will also be an employee of ADP TotalSource; however, Turf Star/Western retains control of your job description/job duties/assignments, etc.

This partnership allows Turf Star/Western to take advantage of the 300,000 employee size of ADP which creates a Fortune 500 caliber benefit offering and a wider array of benefits, among many other employee discounts and perks

Our health and insurance benefits are for active employees, eligible dependents and same-sex domestic partners.

Health

Variety of supplemental benefits through TotalChoice™ Voluntary Benefits program designed exclusively for
ADP TotalSource by Mercer.

Pay & Rewards, as applicable

Work/Life Balance

Investments/Retirement

Training

Upholding Turf Star Western Values

This is what makes us different. We are customer-centric and are focused on delivering results. It’s about doing the right thing. We’re straightforward and value honesty, trust and kindness. It’s ‘new-fashioned’ family values built on our family heritage.

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The success of our business relies on strong relationships. This is about a ‘can do, will do’ attitude and understanding the lifelong value of each customer relationship. Our dedication to customer care and service is our cornerstone for building business relationships based on trust and respect; strong enough to keep going through bad and good times.

– Len Gregory, President of Turf Star/Western, 30 Years of Leadership

At Turf Star/Western we are focused on selling the best, listening better and delivering tailored solutions to each customer. Our business is built on these fundamental principals. It’s essential we attract and retain the best people to enable us to operate the best business in every area. Individually, employees are given the opportunity to develop in each of these areas. Collectively, we are one team that makes a significant impact!

– Joe Guerra, Principal and Owner, Turf Star/Western

TurfStar/Western has offered me all the tools to advance in my career – from schooling to training, and certification. Their investment in my training, along with my hands on experience allows me to provide the right solutions and the highest level of customer care.

– Chuck Talley, CSE

As we have merged as Turf Star/Western, I have witnessed, on many occasions, leaders going out of their way for individual employees. That care, speaks volumes to an already customer-focused staff and further encourages them to go the extra mile for our client base. That combination of committed, passionate ownership and co-workers inspires and encourages me, I am driven to provide work and leadership deserving of their efforts.

– Doug Dahl

Current Positions We Are Recruiting For

Position: Driver

Overview:
Delivery and pick up of Turf Star/Western products within specified territory, driving tractor trailer combinations, with either flat bed trailers or box trailers.
▪ Transport equipment to and from the customers and other locations without damage
▪ Achieves daily requirements without accidents, citations or damage to personal property
▪ Selects routes to travel in an efficient manner to maximize customer satisfaction and minimize transit time
▪ Knowledge of our service area and the ability to use maps
▪ Good attendance, punctual and flexible daily work hours
▪ Proper handling of paperwork, including driver’s logs, delivery certificates, obtaining customers signatures and any associated monetary collections
▪ Perform daily operational checks of the vehicle, reporting deficiencies immediately
▪ Keep vehicle clean and professional in appearance
▪ Assist in various warehouse duties, such as pulling, staging, loading, un-loading, put away, and general warehouse and office maintenance

Required Skills:

• Can drive in excess of 60,000 miles per year
• Number of stops can exceed over 1000
• Commercial license required
• Demonstrates and promotes teamwork with other employees and Toro account manager
• As a representative of Turf Star/Western the driver must be professional, courteous and possess excellent communication and customer service skills with customers.

Apply Now!

Position: Service Technician

Overview: We are committed to a standard of performance that sets us apart from our competitors and delivers the best value to our partners. The Service Technician will perform repairs on mowing and turf care equipment. The successful candidate will be an outstanding mechanic with above average diagnostic, hydraulic, electrical and mechanical skills.

Job Responsibilities

• Service, diagnose, and repair equipment professionally, accurately, and timely.
• Install necessary parts, check fluid levels, test and assure proper operation.
• Conduct repairs so that units are in and out of the shop in a timely manner.
• Properly set up new equipment, including disposal of crating material.
• Work with service advisors to provide accurate and timely estimates.
• Accurately follow work instructions.
• Maintain cleanliness and safety of shop area.
• Safely use forklift.
• Provide excellent customer service via phone or in person by answering customer inquiries about equipment issues.
• Complete necessary paperwork accurately and in a timely manner.
• Work as a team in successfully completing the job.
• Perform other duties as necessary and requested to successfully complete job. Includes seasonal work flow fluctuations.
• Safely and effectively use all service and repair tools: hoist, welder, test equipment, pressure washer, compressors, power tools, etc.
• Provide training to new technicians and support technicians.

Required Skills

• High School diploma or equivalent required.
• Technical degree (2yr.) or equivalent experience required.
• IGCEMA or EETC Technician Certification Four Stroke, Hydraulics, Electrical, Diesel; full certification completed within two years and remain in current standing.
• Factory training and product knowledge preferred.
• Possess ability to recognize problem and initiate a solution.
• Possess strong customer service/communication skills. Expected to have a positive attitude, with a commitment to customer.
• Computer Skills: Microsoft Office, Parts based lookup tools, Diagnostic Software
• Must be able to lift, push, and pull up to 75 pounds.
• Must be skilled in repair and maintenance of turf equipment.
• Must have the ability to diagnose electrical systems and hydraulic systems, read and
understand schematics and diagnose both diesel and gasoline engines.

Benefits: Competitive benefits/salary/incentives.

Apply Now!

Position: Mobile Service Mechanic – Turf Equipment

Overview:
Turf Star/Western has an opportunity for a talented and motivated Mobile Service Mechanic. The Mobile Service Mechanic travels to our customer locations performing repairs on commercial mowing and turf care equipment.

The successful candidate will be an outstanding mechanic with above average diagnostic, hydraulic, electrical and mechanical skills, as well as have a customer oriented demeanor.

As professionals in turf equipment maintenance it is our goal to partner with our customers to provide solutions to their equipment maintenance needs and to help them to improve their results. We employ proven professionals who focus upon performing their job tasks right the first time to continuously improve our customers experience with Turf Star. We are committed to a standard of performance that sets us apart from our competitors and delivers the best value to our partners.

The essential job functions:
• Customer communication and follow through.
• Ensure repairs are completed on time with, a high degree of workmanship.
• Paperwork is turned in per Turf Star Service Department processes on a daily bais.
• Constant communication with our inside service writers throughout the day.
• Works within a structured customer appointment schedule.
• Flexibility to travel beyond the area of coverage, based on business needs.
• Work closely with Field Service Manager to grow and improve customer satisfaction.

The successful candidate will possess:
• A Clean DMV record
• A proven track record of successful field service on turf equipment, automotive vehicles, and/or the like.
• Computer Skills (i.e.: Microsoft Office including Outlook)
• Possess exceptional communication skills
• Bi-lingual in Spanish a definite plus.

Compensation/Benefits Package:
• Competitive wage paid semi-monthly
• Full Time
• Personal Time Off (aka PTO)
• Fortune 500 Caliber Benefit Package including Medical/Dental/Vision/Life, etc.
• 401k Plan w/Annual Discretionary Match

Turf Star/Western is an Equal Opportunity Employer. This is an active position the candidate must be able to sit or stand for long periods of time and able to lift 75 pounds.

Respond with your resume along with a cover letter detailing your qualifications and wage requirements.

Apply Now!

Position: Mobile Service Mechanic – Turf Equipment

Overview: Turf Star/Western has an opportunity for a talented and motivated Service Mechanic. As professionals in turf equipment maintenance it is our goal to partner with our customers to provide solutions to their equipment maintenance needs and to help them to improve their results. We employ creative professionals who focus upon performing their job tasks right the first time to continuously improve our customers experience with Turf Star/Western. We are committed to a standard of performance that sets us apart from our competitors and delivers the best value to our partners.

The Service Mechanic performs all types of mechanical repairs and maintenance work on commercial and contractor products. This position also performs small engine overhaul and maintenance on gas and diesel engines, hydraulic systems work, welding and minor painting, as well as assists in the maintenance of the shop, shop tools and equipment. The successful candidate will have good communication skills, be driven for excellence and have a strong mechanical aptitude.

The essential job functions are:

• Evidence of specialized education in gas/diesel maintenance repair.
• Ensure that equipment orders completed on time with a high degree of workmanship.
• Ensure work orders and other administrative tasks are processed in an accurate and timely fashion.
• Work closely with the Service Manager to grow and improve customer satisfaction.

Turf Star/Western offers a competitive salary; based upon the qualifications of the selected candidate. Our benefit program includes: 401(k), medical, dental and LTD insurance, PTO and holiday pay.

Respond with your resume along with a cover letter detailing your qualifications and salary requirements.

Apply Now!

Position: New Equipment Setup Mechanic – Turf Equipment

Overview: Turf Star/Western has an opportunity for a talented and motivated Setup Mechanic. As professionals in turf equipment maintenance it is our goal to partner with our customers to provide solutions to their equipment maintenance needs and to help them to improve their results. We employ creative professionals who focus upon performing their job tasks right the first time to continuously improve our customers experience with Turf Star/Western. We are committed to a standard of performance that sets us apart from our competitors and delivers the best value to our partners.

The Setup Mechanic assembles and prepares turf equipment for delivery to our customers. The successful candidate will have good communication skills, be driven for excellence and have a strong mechanical aptitude.

The essential job functions are:
• Ability to read and apply assembly instructions.
• Ensure that equipment orders completed on time with a high degree of workmanship.
• Ensure work orders and other administrative tasks are processed in an accurate and timely fashion.
• Work closely with the Shop Foreman to grow and improve customer satisfaction.

Turf Star/Western offers a competitive salary; based upon the qualifications of the selected candidate. Our benefit program includes: 401(k), medical, dental and LTD insurance, PTO and holiday pay.

Respond with your resume along with a cover letter detailing your qualifications and salary requirements.

Apply Now!

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We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, genetic information or veteran status. M/F/D/V
(*Northern California job postings) Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Turf Star/Western is an equal opportunity employer. M/F/D/V